FAQ

How can I place an order on www.good-spirits.com?

To place an order, simply visit www.good-spirits.com and select the products you’d like to purchase. Then, add them to your cart and proceed to checkout by providing the necessary information, such as your delivery address and payment details.

Can I cancel or modify my order?

If you wish to cancel or modify your order, please contact our customer service as soon as possible. We’ll do our best to assist you, but please note that we cannot always guarantee a cancellation or change if the order has already been processed or shipped.

What payment methods are available?

At www.good-spirits.eu, we currently accept instant online transfers and cash on delivery payments. In the coming days, we will also support payments via credit cards, debit cards, and Klarna.

Do you offer international shipping?

Yes, we offer international shipping. We can deliver our products to most EU countries. When placing your order, simply enter your delivery address and we’ll check if we can ship to your country.

How long does delivery take?

We aim to ship orders within 24 hours to ensure delivery to the recipient within 48 hours.

Can I track the status of my order?

Yes, once your order has been shipped, you will receive tracking information that allows you to monitor the delivery status. You can also contact our customer service team for the latest updates on your order.

How can I contact customer service if I have questions or issues?

You can contact our customer service team via the contact form on our website www.good-spirits.com or by sending an email to info@good-spirits.com. We’ll do our best to respond to your inquiry as quickly as possible.

Do you offer any promotions or discounts?

Yes, we offer promotions and special deals on our products. To stay up to date with our latest offers, subscribe to our newsletter or follow us on social media.

Are the products on www.good-spirits.com legal and safe?

Yes, all products offered on www.good-spirits.com are legal and safe. We work only with reputable suppliers and ensure that our products meet all legal requirements and quality standards.

Are the products on www.good-spirits.com suitable for pregnant women?

We pasteurize all of our beverages, eliminating the risk of bacterial contamination, which is crucial for product safety. Our drinks are non-alcoholic, meaning they may contain only trace amounts of alcohol—similar to other everyday food products. At no stage do we add alcohol or dealcoholize alcoholic beverages. Comparable alcohol content can be found in bananas, yogurts, vinegars, or condiments like mustard and soy sauce. As with any dietary choice, we recommend following your own health guidelines or consulting your doctor.

Do you offer product returns?

Yes, we offer the option to return products within 14 days of receiving your order. Download the return form and send the completed version to us at info@good-spirits.com. For more information about our return and exchange policy, please read our store terms and conditions: https://good-spirits.com/regulamin.

Do you have any
questions? Contact us.